Shipping Policy

You will receive a shipping confirmation email with delivery details once your order has been received.. Ecru Label is not responsible for any unanticipated delays beyond our control.

 

All orders are processed Monday to Friday, excluding public and bank holidays.

 Please allow 1-2 working days for all orders to be processed. 

​DELIVERY INFORMATION:​

UNITED KINGDOM

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  • DHL Parcel Standard                        £5.99       1-2 Working Days 

  • DHL Express Next Working Day     £7.00       Order must be placed before 15:30pm in order to receive next day

  • DHL Express Saturday Delivery      £8.99       Order must be placed before 13:00pm Frida​y

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EUROPE

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  • Small Goods  2-5 Working Days     £20.00

  • Heavy Goods 2-5 Working Days     £23.99

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UNITED STATES

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  • Small Goods  2-5 Working Days     £23.00

  • Heavy Goods 2-5 Working Days     £30.00

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REST OF THE WORLD

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  • Small Goods  2-5 Working Days     £30..00

  • Heavy Goods 2-5 Working Days     £38.00

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Please note customs fees will apply for all shipments according to local legislation. ECRU LABEL does not enforce these fees, therefore we are not able to waive fees upon delivery. Failure to pay customs fees will result in the parcel being sent back to us in which the shipping and handling fees are non refundable.

 

Please check with your local courier for more information on how COVID-19 directly effects your shipments with us.