Shipping
You will receive a shipping confirmation email with delivery details once your order has been received. Ecru Label is not responsible for any unanticipated delays beyond our control.
All orders are processed Monday to Friday, excluding public and bank holidays. Most of our orders are dispatched same day however, please do allow up to 24 hours for all orders to be processed.
WORLDWIDE SHIPPING INFORMATION BELOW:
UNITED KINGDOM
DHL Next Day £7.00 |
Orders placed before 11:00am will be shipped next day |
DHL Standard £4.99 |
1-3 working days |
UNITED STATES
DHL Express £25.00 |
Up to 5 working days Customs & Taxes apply |
EUROPE
DHL Express £25.00 |
1-3 working days Customs & Taxes apply |
REST OF THE WORLD
The price of shipping to the rest of the world will be calculated at check out.
DHL Express £30.00 |
6 - 10 working days Customs & Taxes apply |
CUSTOMS & TAX
Please note customs fees will apply for all international shipments according to local legislation. ECRU LABEL does not enforce these fees, therefore we are not able to waive fees upon delivery. Failure to pay customs fees will result in the parcel being sent back to us in which the shipping and handling fees are non refundable.
Please check with your local courier for more information on how COVID-19 directly effects your shipments with us.