You will receive a shipping confirmation email with delivery details once your order has been received. Ecru Label is not responsible for any unanticipated delays beyond our control. 

All orders are processed Monday to Friday, excluding public and bank holidays. Please allow 1-2 working days for all orders to be processed. 

 WORLDWIDE SHIPPING INFORMATION BELOW:

UNITED KINGDOM

DHL Parcel

Standard

£5.99 

1-2 working days

 

DHL Express

Next Working Day

 

 

£7.00

Order must be placed before 15:30pm in order to receive next working day

DHL Express

Saturday Delivery

 

£8.99

 

Next working day

Order must be placed before 13:00pm Frida​y​

 

EUROPE

DHL Express

Small Goods

 £20.00

 2-5 working days

Customs & Taxes apply

DHL Express

Heavy Goods

£23.99

2-5 working days

Customs & Taxes Apply

 

UNITED STATES​

DHL Express

Small Goods

 £23.00

 2-5 working days

Customs & Taxes apply

DHL Express

Heavy Goods

£30.00

2-5 working days

Customs & Taxes Apply

 

REST OF THE WORLD

DHL Express

Small Goods

 £30.00

 Up to 6 working days

Customs & Taxes apply

DHL Express

Heavy Goods

£38.00

Up to 6 working days

Customs & Taxes Apply

 

CUSTOMS & TAX

Please note customs fees will apply for all international shipments according to local legislation. ECRU LABEL does not enforce these fees, therefore we are not able to waive fees upon delivery. Failure to pay customs fees will result in the parcel being sent back to us in which the shipping and handling fees are non refundable.

Please check with your local courier for more information on how COVID-19 directly effects your shipments with us.